Enterprise

Here’s the pitch deck that customer education startup Skilljar used to get Insight partners, Mayfield and other VCs to invest in its $33 million Series B round

Customer education startup Skilljar has seen skyrocketing usage due to remote work.
It just raised a $33 million Series B funding round to keep up with that accelerating demand, led by Insight Partners, with participation from existing investors Mayfield, Trilogy Equity Partners, and Shasta Ventures.
We’re now publishing the pitch deck it used to convince those investors to participate in its Series B round.
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Seattle startup Skilljar, which offers digital customer education, has experienced increased demand during the pandemic due to remote work mandates.

The company started seeing a 5X spike in usage in April and May when, suddenly, all customer interaction — including training — had to be done virtually. Usage continued growing ever since and Skilljar’s revenue in its second quarter was 229% higher than it was last year.

Skilljar’s platform provides templates for businesses to build online training programs for their customers, including webinar-style courses, quizzes, and live video training in a self-contained website.

To keep up with accelerating demand, the company recently raised a $33 million Series B round led by Insight Partners (partner Jonathan Rosenbaum joined the board), with participation from existing investors Mayfield, Trilogy Equity Partners, and Shasta Ventures. Its valuation prior to the Series B was $46 million, but the firm declined to share its updated value.

Rosenbaum said he sees a huge market opportunity for Skilljar because training is key to customer happiness and retention. It currently counts Tableau, Qualtrics, Zuora, Zendesk, U-Haul, Verizon, and Cisco among its customers.

Here is the pitch deck Skilljar used raise a $33 million Series B round:

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Here's the pitch deck that customer education startup Skilljar used to get Insight partners, Mayfield and other VCs to invest in its $33 million Series B round

Here’s the pitch deck that customer education startup Skilljar used to get Insight partners, Mayfield and other VCs to invest in its $33 million Series B round